We’re Here To Help

Ensuring the health and safety of our customers, team members and the communities we serve is our top priority.  We continue to actively monitor the COVID-19 situation from the Center of Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure we are able to act on the latest information and guidelines. Rest assured, we continue to ensure you have access to your accounts and banking services. We also want to remind you of the many alternative ways we can serve your banking needs during this time.

If you have been negatively impacted by the coronavirus and need assistance with your loan, please contact your relationship manager.

You can also find out how we are providing financial assistance to our personal and business customers by reviewing the Customer Relief Efforts tab below. This includes our participation in the CARES Act (Coronavirus Aid, Relief and Economic Security Act), including Customer and Community Relief Efforts and the SBA Paycheck Protection Program.

Online Services

While your relationship manager is available to help you with your account needs, please remember the convenience of our online services available:

Contact Us

If you have questions about your account please feel free to contact us.

Email: [email protected] (for questions or changes to your policy)

Email: [email protected] (for certificate of insurance requests)

Phone: (214) 217-4545

TBK Bank will be participating in the Paycheck Protection Program.

The Paycheck Protection Program will be administered by the Small Business Administration (SBA). The intent of the program is to provide loans to businesses impacted by the challenging economic environment created by COVID-19 and provide small businesses with funds to pay up to 8 weeks of payroll costs including benefits. Funds can also be used to pay interest on mortgages, rent, and utilities. As a qualified SBA lender with delegated authority under the program, TBK Bank is able to help eligible businesses.

To learn how to apply, contact your relationship manager or visit the Paycheck Protection Program page on TBK Bank’s website.

As another member of Triumph group, TBK Bank offers our robust suite of products and services that can convert everyday transactions to electronic ones to help you easily manage your business from home, such as payroll, bill payment and faster collection of accounts receivable.

  • Commercial and Small Business Center Online Account Management
  • The TBK Bank Business Mobile App
  • Remote Deposit Capture
  • Merchant Services to collect Credit Card Transactions
  • ACH Origination for Both Credit and Debits
  • Direct Deposit for your Employees
  • ACH Payments for Your Customers
    • Direct Deposit for your Employees
    • ACH Payments for Your Customers

If you need help getting any of these services set up for your business please contact Treasury Management Support.

As always, the health, safety, and well-being of our customers, team members, and communities is our number one concern. We will continue to monitor this quickly evolving situation and we’re here to assist our customers as needed. Please continue to check this site as well as our LinkedIn page for relevant and timely information. Thank you for your trust and allowing us to serve your financial needs.

Updated Contact Information

Help us stay in touch with you by making sure your personal information such as email address and phone number is up to date in our system.

Fraud Prevention

Your financial well-being is important to us. We want to protect your personal information, good credit and your money from scams. To help keep you informed, we encourage you to read the following tips and ways to avoid fraud TBK Bank Fraud Prevention

Wire Transfers

TBK Bank can wire money where it needs to be quickly, easily and safely. To anyone, anywhere in the world.
TBK Bank Wire Instructions

CDC Resource Center

For the latest updates on COVID-19, please visit the CDC Resource Center or World Health Organization (WHO)

Triumph Insurance is financially sound. Find out more about our parent company, Triumph Bancorp, our values and our commitments to our communities, please visit our investor relations web site. You can also find more information about:

Financial Condition and Performance
10-K Report

As of December 31, 2019, our capital ratios exceeded those levels necessary to be categorized as “well capitalized” under the regulatory framework for prompt corrective action.

Total Assets: $5.1 Billion
Total Deposits: $3.8 Billion
Total Loans: $4.2 Billion
Market Capitalization: $1.0 Billion

TBK Bank is a wholly owned subsidiary of Triumph Bancorp, Inc.

Consolidated Reports of Condition and Income for TBK Bank filed with the FDIC is available at

TBK Bank’s FDIC Certificate # is 23498.