Last Updated March 30, 2020
Your Health and Safety Are Our #1 Concern
Ensuring the health and safety of our customers, team members and the communities we serve is our top priority. We continue to actively monitor the COVID-19 situation from the Center of Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure we are able to act on the latest information and guidelines. Rest assured, we continue to ensure you have access to your accounts and banking services. We also want to remind you of the many alternative ways we can serve your banking needs during this time.
Our Team Members Are Here To Assist
Our team members are here to answer any questions you may have. You can also request information online.
If you are a TBK Bank customer, please review our alternative banking options (link to the TBK Bank COVID-19 bank page)
While your relationship manager is available to help you with your account needs, please remember the convenience of our online services available:
If you have questions about your account please feel free to contact us.
Email: email@example.com (for questions or changes to your policy)
Email: firstname.lastname@example.org (for certificate of insurance requests)
Phone: (214) 217-4545
Other Helpful Tips
Fraud Prevention – Your financial well-being is important to us. We want to protect your personal information, good credit and your money from scams. To help keep you informed, we encourage you to read the following tips and ways to avoid fraud prevention.
CDC Resource Center – Please visit CDC https://www.cdc.gov/coronavirus/2019-ncov/index.html or World Health Organization (WHO) https://www.who.int/ for more information.